and Return Policy
- FREE GROUND SHIPPING, All on-line orders for Du-Ha products exceeding $150 are shipped
Ground Freight - FedEx Free - Continental US Only . Call for a freight
estimate for other locations.
- Freight to Alaska and Hawaii
will be charged at UPS or FedEx on-line estimated rates.
- All returned merchandise
must have a return authorization (RMA) number.
Call 1-866-314-5427 to obtain an RMA number.
- Returned merchandise
To return a product call us toll free 866-587-4712 to arrange
for an RMA number. Any damages to the product will be
deducted from the refund. Returns of open carton or product used must be
returned within 30 days. Any unopened, unused merchandise can
be returned up to 1 year from purchase date with an RMA. All returns will be subject to a restocking fee of $10.00. Partial order returns do
not qualify. Merchandise
returned without an RMA number or parcels shipped collect will be
Customer Satisfaction Guarantee, or Money Refunded !!
- Freight and Return policy applies to on-line purchases and not
fleet purchases, quotes or bids.